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Note: To get directions, iPhone must be connected to the internet, and Location Services must be on. (See Control the location information you share on iPhone.) Find a route. CarPlay generates likely destinations using addresses from your email, text messages, contacts, and calendars—as well as places you frequent. You can also search for a.

Well they called me today as well.. actually i was watching a movie and suddenly it stopped and the safari opened a page including their phone no. And a voice message saying that my computer is hacked including all information on it including my credit card details and everything and i have to call this no 00 1 (855) 310-6444 to fix everything up.. i called them and i thought they are apple agents and i paid for the service 250$ and i was watching what the technician was doing he downloaded 2 free programs on my macbook and he cleared the history.. i called them back asking them to quit whatever the **** they are doing and i need my money back.. they said okay they will only refund 150$ From 7 to 10 working days and it was my fault that i didnt ask who they are and they dont represent apple.. the weird thing that they were acessing my macbook.. anyway i will take it soon to apple store to check it.. and im going to make a complain to visa to report this place as a spam..

Nov 15, 2017 10:37 AM

We have extended our grace periods for monthly-paid AppleCare+ plans to prevent cancellations in accordance with many state emergency executive orders, regulations, and guidelines.If you are experiencing financial hardship due to COVID‑19, please contact Apple at 1‑800‑APL‑CARE (800‑275‑2273) to discuss billing and payment options. Specific information is available for AppleCare+ with Theft and Loss consumers in New York and New Jersey.

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy peace of mind when you buy AppleCare+ for iPhone.

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Iphone

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage1 and give you additional features such as 24/7 tech support and accidental damage protection.

24/7 priority access to technical support2
Get up to 2 incidents of accidental damage protection every 12 months1

AppleCare+ for iPhone includes up to two incidents of accidental damage protection every 12 months.3 Each incident is subject to the service fees listed below, plus applicable tax. In addition, you’ll get Express Replacement Service4 and 24/7 priority access to Apple experts by chat or phone.2

Get everything included in AppleCare+ and up to two incidents of theft or loss coverage every 12 months.3 Each incident is subject to the deductible listed below.
Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen.5

Service fees and deductibles at a glance

$29.00
$99.00
$149.00
Screen damage
Any other accidental damage
Theft or loss

One stop for support

Minimize the amount of time without your iPhone with Express Replacement Service

Because Apple designs iPhone, iOS, and many applications, iPhone is a truly integrated system. And only AppleCare+ products provide one-stop service and support from Apple experts, so most issues can be resolved in a single call. Should you need repair or replacement, there are convenient service options.6

  • 24/7 priority access to Apple experts via chat or phone
  • Same-day service in most major metropolitan areas world wide6
  • Onsite service: Schedule a technician to perform a screen repair at your home or office
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair4
  • Mail-in repair: Mail in your iPhone using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your iPhone to an Apple Store or other Apple Authorized Service Provider

Hardware coverage

Get up to 2 incidents of accidental damage protection every 12 months1
Get battery service if it retains less than 80% of its original capacity

Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you’ll get up to two incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months.3 Each incident is subject to a service fee or deductible. See the table above for details. Coverage includes the following:

  • Your iPhone
  • Battery1

Software support

Get direct access to Apple experts for support using iOS and more

With either AppleCare+ option, Apple experts can help troubleshoot issues with your iPhone, iOS, iCloud, and Apple-branded apps, including:

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Iphone
  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar

How to buy

  1. Purchase either AppleCare+ product with your new iPhone.
  2. Or buy it within 60 days of your iPhone purchase:
    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of iPhone and proof of purchase are required)
    • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

For information on how to renew an existing plan, click here.

AppleCare+ and AppleCare+ with Theft and Loss are available for:

  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 12
  • iPhone 12 mini
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone 11
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
855play
  • iPhone 8
  • iPhone 8 Plus
  • iPhone 7
  • iPhone 7 Plus
  • iPhone SE
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AppleCare+ with Theft and Loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen.5

For complete details, see the AppleCare+ for iPhone Terms and Conditions and the Theft and Loss Insurance Documentation applicable to your state.

Get support now by phone or chat,
set up a repair, and more.

Call Apple Support at 1-800-APLCARE.

Contact Apple Support

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Get support for all of your
Apple devices in one app.

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Get the Apple Support app